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NJ-NY ACRAO

Dedicated to Professional Development

Conference Schedule

Fashion Institute of Technology - October 15 2014

227 W 27th Street
New York, NY 10001
Phone: 212-217-7999

Directions:
http://www.fitnyc.edu/1888.asp

Conference Sessions

The new SAT - What can we expect?

The proposed new SAT exam will be looked at in a historical context to see if the exam is a step in the right direction. Also, the impact of this new text will be examined from an Admissions perspective.

Presenter: Steven Toplan (Complimentary Registration)
Direcotr of Admissions
Touro College
1602 Ave. J
Brooklyn, NY 11230
Phone: 7182527800
Fax: 7183386295
Email: .(JavaScript must be enabled to view this email address)
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Format: Single Session (1 hour 15 minutes)
Time preference: Second Session 10:45 am - 11:45 pm
Equipment: Data Projector, Internet Connection, PC Computer
Submitted by: Steven Toplan, Phone: 7182527800, Email: .(JavaScript must be enabled to view this email address)
Submitted on: Apr 24, 2014

The Nuts and Bolts of Customer Service

The paradigm has shifted and the customer's voice will be heard - so we'd better be listening! From making sure policies and procedures include a "value added" approach to not letting our moods take
control, this workshop will offer an introduction to customer service concepts and their applications to higher education. Participants will leave feeling enthusiastic about customer service and will learn about
customer service training tools to use as they implement programs on their own campuses.


Presenter: Michele M. Dunn (Complimentary Registration)
Registrar
Ramapo College of New Jersey
505 Ramapo Valley Road
Mahwah, NJ 07430
Phone: 201-684-7695
Fax: 201-684-7956
Email: .(JavaScript must be enabled to view this email address)
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Format: Single Session (1 hour 15 minutes)
Time preference: No Preference
Equipment: Data Projector, PC Computer, Flipchart
Submitted by: Michele M. Dunn, Phone: 201-684-7701, Email: .(JavaScript must be enabled to view this email address)
Submitted on: Aug 27, 2014

Managing a Territory

Effectively managing a recruitment territory is a critical element for any successful admissions operation. When assuming responsibility for a new territory, where do you begin and how do you organize? What data and tools are available to help you research your territory? How do you build relationships with students, teachers and guidance counselors? How do you assess outcomes? This presentation will cover key elements to managing a territory and best practices to consider when on the road and when returning to the office. Although this session is geared to newer Admissions professionals, all experience-levels are welcome. Feel free to share your own practices and insight!

Presenter: Richard Sunday (Complimentary Registration)
Dean of Admissions
LIU Brooklyn
1 University Plaza
Brooklyn, NY 11201
Phone: 718-488-1555
Fax: 718-780-6110
Email: .(JavaScript must be enabled to view this email address)
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Format: Single Session (1 hour 15 minutes)
Time preference: First Session 9:30 am - 10:30 am
Equipment: Data Projector, Internet Connection
Submitted by: Richard Sunday, Phone: 718-488-1555, Email: .(JavaScript must be enabled to view this email address)
Submitted on: Aug 14, 2014

Making Assessment Count: How to Develop a Useful and Practical Assessment Effort

Outcomes Assessment has become a crucial component of institutional effectiveness, requiring all campus units to produce assessment data that will result in improvements, particularly in student learning. How can areas that are already immersed in data collection and records map out manageable and meaningful assessments? This double session will assist participants in reviewing their area processes and how they can create an assessment cycle that will lead to useful results for reporting and improving overall effectiveness. This working session will have participants actively involved in developing an outcomes assessment template, using their campus mission, the development of goals, and objectives. Templates will include specific information from participants’ institutions as well as best practices in the field.

Presenter: Gladys Palma de Schrynemakers (Complimentary Registration)
Executive Director Campus Effectiveness and Academic Support
Long Island University
One University Plaza
Brooklyn, NY 11201
Phone: 718-488-1039
Fax:
Email: .(JavaScript must be enabled to view this email address)
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Format: Single Session (1 hour 15 minutes)
Time preference: First Session 9:30 am - 10:30 am
Equipment: Data Projector
Submitted by: Gladys Palma de Schrynemakers, Phone: 718-488-1039, Email: .(JavaScript must be enabled to view this email address)
Submitted on: Aug 21, 2014

Making Assessment Count: How to Develop a Useful and Practical Assessment Effort

Outcomes Assessment has become a crucial component of institutional effectiveness, requiring all campus units to produce assessment data that will result in improvements, particularly in student learning. How can areas that are already immersed in data collection and records map out manageable and meaningful assessments? This double session will assist participants in reviewing their area processes and how they can create an assessment cycle that will lead to useful results for reporting and improving overall effectiveness. This working session will have participants actively involved in developing an outcomes assessment template, using their campus mission, the development of goals, and objectives. Templates will include specific information from participants’ institutions as well as best practices in the field.

Presenter: Gladys Palma de Schrynemakers (Complimentary Registration)
Executive Director Campus Effectiveness and Academic Support
Long Island University
ONe University Plaza
Brooklyn, NY 11201
Phone: 718-488-1039
Fax:
Email: .(JavaScript must be enabled to view this email address)
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Format: Single Session (1 hour 15 minutes)
Time preference: No Preference
Equipment: Data Projector
Submitted by: Gladys Palma de Schrynemakers, Phone: 718-488-1039, Email: .(JavaScript must be enabled to view this email address)
Submitted on: Aug 21, 2014

Federal Regulations - What has changed since last conference?

New Federal regulations for higher education are frequently created and regulations seem to be changed or updated even more frequently. This session will discuss methods of keeping abreast of the rules and best practices to comply. Topics to include DoD MOU, 150% Rule for Subsidized Loans, Gainful Employment and others.

Materials are available at: Presentation available at: http://njnyacrao.org/internal/FedRegs2014Fall.pdf
Presenter: Michael Maysilles (Complimentary Registration)
University Registrar
New Jersey Institute of Technology
University Heights
Newark
Phone: 9735965642
Fax:
Email: .(JavaScript must be enabled to view this email address)
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Format: Single Session (1 hour 15 minutes)
Time preference: Third Session 2:15 pm - 3:15 pm
Materials: Presentation available at: http://njnyacrao.org/internal/FedRegs2014Fall.pdf
Equipment: Data Projector, Internet Connection, PC Computer
Submitted by: Michael Maysilles, Phone: 9735965642, Email: .(JavaScript must be enabled to view this email address)
Submitted on: Jun 23, 2014

FERPA Case Studies

Join with the facilitator to review and discuss various FERPA situations and consider whether your institution is vulnerable to a breach, ready to respond to an inquiry, or otherwise covered when it comes to FERPA and record privacy.

Bring your own scenarios if you have them!

Materials are available at: http://njnyacrao.org/internal/FERPACaseStudies.pdf
Presenter/Convener: Susan Nelson Hamilton (Complimentary Registration)
Registrar, Rutgers Biomedical and Health Sciences
Rutgers University
65 Bergen Street, #1441
Newark, NJ 07101
Phone: 973 972 9794
Fax: 973 972 5320
Email: .(JavaScript must be enabled to view this email address)
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Format: Single Session (1 hour 15 minutes)
Time preference: Second Session 10:45 am - 11:45 pm
Materials: http://njnyacrao.org/internal/FERPACaseStudies.pdf
I have a second session, so please be sure they don't conflict smile
Submitted by: Susan Nelson Hamilton, Phone: 973 972 9794, Email: .(JavaScript must be enabled to view this email address)
Submitted on: Jul 15, 2014

Explore the Benefits of Waitlisting

Come and see how waitlists can help your institution with enrollment forcasts. Sudents are not required to get approval by a dean or department chair for a closed course. Just add yourself to the waitlist.

Presenter: Jacqueline Ottey (Complimentary Registration)
Director, Registration
Bergen Community College
400 Paramus Road
07652
Phone: 201 447 7204
Fax: 201 670 7973
Email: .(JavaScript must be enabled to view this email address)
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Format: Single Session (1 hour 15 minutes)
Time preference: First Session 9:30 am - 10:30 am
Equipment: PC Computer
Submitted by: Jacqueline Ottey, Phone: 201 447 7204, Email: .(JavaScript must be enabled to view this email address)
Submitted on: Jul 09, 2014

Customer Relations: How To Create A “Win-Win” Environment For Your Office

Join Clifford L Marshall, II, customer service in education guru, as he discusses and describes what a customer service friendly environment should look and feel like. He will also give step by step instructions on how to take an office from worst to first.

Presenter: Clifford L Marshall, II (Complimentary Registration)
Customer Relations Manager
Bronx Community College
2155 University Ave
Bronx, NY 10453
Phone: 718-289-5708
Fax: 718-289-6308
Email: .(JavaScript must be enabled to view this email address)
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Format: Single Session (1 hour 15 minutes)
Time preference: Third Session 2:15 pm - 3:15 pm
Equipment: Overhead Projector, PC Computer
Submitted by: Clifford L Marshall, II, Phone: 718-289-5708, Email: .(JavaScript must be enabled to view this email address)
Submitted on: Jul 17, 2014

Bridging the Communication Gap: A Cross-Functional Team Approach

Effective communication within and between departments plays an essential role in the provision of services to students, staff and faculty. Having effective communication between Admissions, Advisement, Student Services, Faculty and Registrar offices safeguards students from “falling through the cracks.” This also provides faculty with accurate data and allows staff the means to assess and troubleshoot challenges appropriately and confidently. In order to bridge the communication gap, this session will focus on the implementation of creative cross-functional team approach to communication that meets the demand for students and faculty. This session will also emphasize how effective communication benefits students, staff and faculty and builds a solid team.

Materials are available at: http://njnyacrao.org/internal/BridgingtheCommunicationGap.pdf
Presenter: Jamaal Johnson (Complimentary Registration)
Assistant Registrar
Rutgers University -SHRP /SN
65 Bergen Street Room 149
Newark, NJ 07107
Phone: 973-972-5764
Fax:
Email: .(JavaScript must be enabled to view this email address)
Presenter: Abdul Ali Assistant Registrar
Rutgers University -SHRP /SN
65 Bergen Street Room 149
Newark, NJ 07107
Phone: 973-972-3630
Email: .(JavaScript must be enabled to view this email address)

Select One: Sheila Zegarra Graduation Coordinator
Rutgers University -SHRP /SN
65 Bergen Street Room 149
Newark, NJ 07107
Phone: 973-972-8575
Email: .(JavaScript must be enabled to view this email address)

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Format: Single Session (1 hour 15 minutes)
Time preference: No Preference
Materials: http://njnyacrao.org/internal/BridgingtheCommunicationGap.pdf
Equipment: Overhead Projector, Data Projector, PC Computer
Submitted by: Bianca Thompson-Owen, Phone: 973-972-8514, Email: .(JavaScript must be enabled to view this email address)
Submitted on: Aug 22, 2014

Blended Admissions/Registrar Office - The Good, The Bad, and We Can Make This Work!

The trend in higher education has been toward ‘one-stop’ offices combining admissions, registrar, financial aid, and/or student accounts in one location to provide improved customer service. Here from colleagues at Rutgers Biomedical and Health Sciences how their Admissions & Registrar combination has evolved over ten years of staffing changes, new org charts, personality differences, mergers and the occasional system implementation and budget woes. We’re gonna share it all!!

Materials are available at: http://njnyacrao.org/internal/BlendedOfficePresentationFIT.pdf
Presenter: Susan Nelson Hamilton
Registrar, Rutgers Biomedical & Health Sciences
Rutgers University
65 Bergen Street, #1141
Newark NJ 07101
Phone: 9739729794
Fax: 9739725320
Email: .(JavaScript must be enabled to view this email address)
Presenter: Wendy Silverman Manager of Admissions
Rutgers University School of Health Related Professions/School of Nursing
65 Bergen Street, #152
Newark, NJ 07101
Phone: 9739728515
Fax: 9739727453
Email: .(JavaScript must be enabled to view this email address)

Presenter: Bianca Thompson-Owen Registrar
Rutgers University School of Health Related Professions/School of Nursing
65 Bergen Street, #149
Newark NJ 07101
Phone: 9739728514
Fax: 9739727463
Email: .(JavaScript must be enabled to view this email address)

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Format: Single Session (1 hour 15 minutes)
Time preference: Third Session 2:15 pm - 3:15 pm
Materials: http://njnyacrao.org/internal/BlendedOfficePresentationFIT.pdf
Equipment: Data Projector, PC Computer
Submitted by: Susan Nelson Hamilton, Phone: 9739729794, Email: .(JavaScript must be enabled to view this email address)
Submitted on: Apr 29, 2014

Advisement/Registration Roundtable

Join this roundtable panel to discuss the issues important to you. Whether you work in a small school or large university, we all face the same problems. Best Practices, Doing More with Less, Compliance with Federal, State and Local Mandates and much more. This is your session; you create this session by your participation. If you have a topic you want to us to cover send an email with details to .(JavaScript must be enabled to view this email address) by October 1st.

Presenter: Helena Minerva (Complimentary Registration)
Assistant Registrar
Hofstra University
126 Hofstra University, 213 Memorial Hall
Hempstead, NY 11549
Phone: 516-463-6824
Fax:
Email: .(JavaScript must be enabled to view this email address)
Select One: Darlene Benzenberg Associate RBHS Registrar
Rutgers University
65 Bergen St
Newark, NJ
Phone: 07101
Fax: 93-972-5320
Email: .(JavaScript must be enabled to view this email address)

Select One: Thomas P. Castiglione University Registrar
Stevens Institute of Technology
Castle Point on Hudson
Hoboken, New Jersey 07030
Phone: 201-216-5208
Fax: 201-216-8030
Email: .(JavaScript must be enabled to view this email address)

Select One: Alison L. Maysilles Assistant Director, Transfer Evaluator
New Jersey City University
2039 Kennedy Blvd. Vodra Hall 101
Jersey City, NJ 07305
Phone: 201-200-3418
Email: .(JavaScript must be enabled to view this email address)


Format: Single Session (1 hour 15 minutes)
Time preference: Second Session 10:45 am - 11:45 pm
Equipment: Data Projector, Flipchart
Submitted by: Darlene Benzenberg, Phone: 973-972-9257, Email: .(JavaScript must be enabled to view this email address)
Submitted on: Aug 11, 2014

Admissions & Student Administrative Services (SAS) Units in the Enrollment Sand Box: Best Practices

Strategic Enrollment Management requires a robust, malleable and budget conscious communications plan. Admissions being the first port of call must be staffed by persons knowledgeable about all SAS operations, enough to give a guided tour and help all prospects, applicants, transfers, and students navigate institutional processes. There is usually no second chance to make a first impression. Whether your institution favors the one-stop-shop, non-stop-shop, student centered, or administrative centered orientations, or the shop if you dare option, information must flow in multiple directions. In these arenas functional specializations are recommended but Generalists are required. Cross-training work teams, to deliver a consistent brand promise of students’ experience are an absolute necessity. This workshop will look at the different policy orientations towards enrollment and find a conceptual if not practical match, we discuss mildly squelching sibling rivalry and other territorial encroachments issues, considering the interplay between your mission, margin, merit and market trends.

Presenter: Dr. Ben Enoma (Complimentary Registration)
Director of Graduate Admissions
Touro College
43 West 23rd Street, Suite 401
New York, NY 10010
Phone: 212.463.0400 x5307
Fax: 646.495.3869
Email: .(JavaScript must be enabled to view this email address)
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Format: Single Session (1 hour 15 minutes)
Time preference: First Session 9:30 am - 10:30 am
Equipment: Data Projector, Internet Connection, Microphone
Submitted by: Ben Enoma, Phone: 212.463.0400 x5307, Email: .(JavaScript must be enabled to view this email address)
Submitted on: Jun 02, 2014

A New Frontier-Career Transition Within Higher Education

Join us for this open discussion on transitioning in Higher Education. How did you begin your career, and Where are you now, and What happened in between. Join us as we reflect on the Higher Education Career Track. We welcome other professionals to join our panel. Anyone is welcome and encouraged to participate.

Presenter: Chester Barkan (Complimentary Registration)
Registrar
Nassau Community College
One Education Drive
Garden City, New York 11530
Phone: 516-572-7131
Fax: 516-572-7130
Email: .(JavaScript must be enabled to view this email address)
Presenter: Beth Wilcow Associate Dean, Enrollment Services, University Registrar
Long Island University
720 Northern Boulevard
Brookville, New York 11548-1300
Phone: 516-299-2589
Fax: 516-299-2330
Email: .(JavaScript must be enabled to view this email address)

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Format: Single Session (1 hour 15 minutes)
Time preference: First Session 9:30 am - 10:30 am
Submitted by: Chester Barkan, Phone: 516-572-7131, Email: .(JavaScript must be enabled to view this email address)
Submitted on: Jun 02, 2014

“Shake the Tree!”

When faced with continually growing enrollment, yet shrinking graduation rates, a team at Bergen Community College decided, “It was time to shake the tree”.

Join us as we share how we discovered ‘lost produce’, developed practical data farming techniques, and improved our systems, which resulted in a substantially increased crop. Learn how we applied our 4 branched approaches, which can be used at any college, to consistently increase graduation yield.


Presenter: Denise Liguori (Complimentary Registration)
Dean, Student Services, Ciarco Learning Center
Bergen Community College
355 Main Street
Hackensack
Phone: 2014477480
Fax:
Email: .(JavaScript must be enabled to view this email address)
Presenter: Monica Postle Coordinator, Student Services, Ciarco Learning Center
Bergen Community College
355 Main Street
Hackensack
Phone: 2016125332
Email: .(JavaScript must be enabled to view this email address)

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Format: Single Session (1 hour 15 minutes)
Time preference: Second Session 10:45 am - 11:45 pm
Equipment: Overhead Projector, Internet Connection, PC Computer, Microphone
Submitted by: Monica Postle, Phone: 2016125332, Email: .(JavaScript must be enabled to view this email address)
Submitted on: Jul 11, 2014