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NJ-NY ACRAO

Dedicated to Professional Development

Conference Schedule

Adelphi University - October 25 2011

1 South Avenue
P.O. Box 701
Garden City, New York 11530-0701
Phone: 1-800-233-5744

Directions:
http://www.adelphi.edu/visitors/directions.php

Conference Sessions

Working with Diverse Populations

As New Yorkers, we are fortunate to live among a diverse group of people from differences in race, gender, age, economic backgrounds, and religious preferences. As a professional at a college or university we welcome diversity. We must learn to adapt to differences that students may have in order to provide excellent service. Working with Diverse Populations is about servicing students in the highest capacity; From the first impression at a college fair, to interviewing the student, to registering for classes on campus, this session will open your eyes to a new experience.


Presenter: Alina R. Haitz (Complimentary Registration)
Assistant Director of Graduate Admissions
Molloy College
1000 Hempstead Ave
Rockville Centre, NY 11571
Phone: 516-678-5000 ext. 6399
Fax: none
Email: .(JavaScript must be enabled to view this email address)
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Format: Single Session (1 hour 15 minutes)
Time preference: Third Session 2:15 pm - 3:15 pm
Submitted by: Alina R. Haitz, Phone: 516-678-5000 ext. 6399, Email: .(JavaScript must be enabled to view this email address)
Submitted on: Sep 26, 2011

Transition: Adjustment and Understanding Make it Easier

The discussion session will enable you to share your experiences with colleagues and friends adjusting to a new work experience. Have you recently changed your job, changed your school, come into situations that you are totally unfamiliar with based on your understanding of terminology, or unfamiliar information, as well as new policies and procedures in any Office of Enrollment Management including Admissions, and the Registrars Office? Then this session is for you. Join Us and share your experiences. Your ideas and actions must help one of your colleagues adjust to their changing role and responsibilities.


Presenter: Alison L. Maysilles (Complimentary Registration)
Transfer Evaluator
New Jersey City University
2039 Kennedy Boulevard
Jersey City, NJ 07305
Phone: 201 200-3418
Fax: 201 200-3229
Email: .(JavaScript must be enabled to view this email address)
Presenter: Carol S. Roth Registrar
Mandl School, the College of Allied Health
254 West 54th Street
New York, NY 10019
Phone: 212 247-3434 ext 104
Fax: 212 247-3617
Email: .(JavaScript must be enabled to view this email address)

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Format: Single Session (1 hour 15 minutes)
Time preference: Second Session 10:45 am - 11:50 pm
Submitted by: Navin Saiboo, Phone: 201 200 3048, Email: .(JavaScript must be enabled to view this email address)
Submitted on: Sep 26, 2011

The use of electronic media in the college admissions process.

This session will cover the recent trends in the use of electronic media in the admissions process. It will cover the use of such products as Hobsons, Goal Quest, Campus 360, You in University and others. We will discuss the use of social media such as twitter, and facebook and the effect it has all had on the college admissions process.


Presenter: Frank Pizzardi (Complimentary Registration)
Associate Director of Admissions
SUNY College at Old Westbury
P.O. Box 307
Old Westbury, NY 11568-0307
Phone: 516-876-3013
Fax: 516-876-3307
Email: .(JavaScript must be enabled to view this email address)
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Format: Single Session (1 hour 15 minutes)
Time preference: First Session 9:30 am - 10:35 am
Submitted by: Frank Pizzardi, Phone: 516-876-3013, Email: .(JavaScript must be enabled to view this email address)
Submitted on: Sep 26, 2011

The Post 9/11 GI Bill - What’s Hot and What’s Not!

The 9/11 Veterans Educational Assistance Improvements Act of 2010 was signed into law earlier this year. Join us for a discussion of the changes to Chapter 33 benefits, the Yellow Ribbon Program and its impact on your institution and our veterans.


Presenter: Dawn R. Martin (Complimentary Registration)
Senior Associate Registrar/Veterans School Certifying Official
Long Island University, Brooklyn Campus
1 University Plaza
Brooklyn, NY 11201
Phone: (718) 488-1587
Fax: (718) 488-1589
Email: .(JavaScript must be enabled to view this email address)
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Format: Single Session (1 hour 15 minutes)
Time preference: Third Session 2:15 pm - 3:15 pm
Submitted by: Dawn R. Martin, Phone: (718) 488-1587, Email: .(JavaScript must be enabled to view this email address)
Submitted on: Sep 25, 2011

The Importance of Providing a High Quality of Customer Service by the Registrar’s Office

Today, the Registrar's Office at many institutions is viewed by administrators as the foundation upon which colleges and universities rest. A high quality of customer service provided by the Registrar's Office is critical for a number of reasons. To begin, students, staff, faculty and others have come to expect such delivery. Today, students and their parents especially have high expectations of the quality of service they receive in general given the fact that they have been faced with skyrocketing tuition rates over the past several years. Faculty, staff, graduates, and others interact with the Registrar's Office throughout each semester and have also come to expect quality service. They expect efficient handling of their inquiries and most importantly, having a positive experience. Providing high quality customer service by the Registrar's Office is paramount to meeting the expectations of its constituents and also for the successful functioning of the department. This presentation will illustrate important outcomes that have resulted from the performance of a high quality of customer service by the Registrar's Office at New York Law School. The Assistant Dean & Registrar introduced a customer service initiative that encompassed staff training and development, attention to detail when handling each customer, collaboration with other departments to enhance student experiences, and a comprehensive review of Registrar's Office procedures and policies in order to improve the efficient delivery of services. This initiative transformed customer service in the Registrar's Office at New York Law School while simultaneously establishing itself as a model for which other offices within the institution can emulate. I will share with you some of the results the success of the customer service initiative presented, including opportunities for leadership by the Registrar's Office. This session will also highlight how the department was able to make a difference within the institution through the use of technology and was proactive in responding to the need by students for certain additional services.


Presenter: Ray Grant (Complimentary Registration)
Assistant Registrar
New York Law School
57 Worth Street
New York, NY 10013
Phone: 212-431-2303
Fax:
Email: .(JavaScript must be enabled to view this email address)
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Format: Single Session (1 hour 15 minutes)
Time preference: First Session 9:30 am - 10:35 am
Equipment: Podium
Submitted by: Ray Grant, Phone: 212-431-2303, Email: .(JavaScript must be enabled to view this email address)
Submitted on: Sep 26, 2011

Taming Your Inbox

As email becomes the preferred method for communication at work (and even at home) managing all your messages can be a daunting task. This session will demonstrate ways to organize and manage your messages to keep confusion to a minimum. MS Outlook, MacMail and Google Mail will be used for demonstration.


Presenter: Patricia L. Ciavarelli (Complimentary Registration)
Manager of Systems Integration
Pratt Institute
200 Willoughby Avenue | ARC Building Room A-109
Brooklyn, NY 11205
Phone: 718-399-4509
Fax:
Email: .(JavaScript must be enabled to view this email address)
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Format: Single Session (1 hour 15 minutes)
Time preference: Third Session 2:15 pm - 3:15 pm
Submitted by: Patricia L. Ciavarelli, Phone: 718-399-4509, Email: .(JavaScript must be enabled to view this email address)
Submitted on: Sep 26, 2011

Successes and Challenges in Team Building - A Cracker Barrel Session

As professionals in higher education, we are often called upon to work in groups. Sometimes our role is as a manager of staff, chairperson of a committee, or as a member of the working group. In all these cases we must tap into our ability to cooperate with others and coax the best out of each other in order to make a "group" into a "team." Please join our session to discuss some of the challenges and successes that you have faced in this area. We will all benefit from each others' experiences and improve our own chances for success in the future.


Presenter: Patricia L. Ciavarelli (Complimentary Registration)
Mgr. of Systems Integration
Pratt Institute
200 Willoughby Avenue
Brooklyn, NY, 11205
Phone: 718-399-4509
Fax: none
Email: .(JavaScript must be enabled to view this email address)
Presenter: Darlene Benzenberg Registrar
Mount Saint Mary College
330 Powell Ave
Newburgh, NY 12550
Phone: 845-569-3249
Fax: 845-569-3301
Email: .(JavaScript must be enabled to view this email address)

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Format: Single Session (1 hour 15 minutes)
Time preference: Second Session 10:45 am - 11:50 pm
Submitted by: Darlene Benzenberg, Phone: 845-569-3249, Email: .(JavaScript must be enabled to view this email address)
Submitted on: Sep 26, 2011

Social Media and Higher Education

Social media tools such as Facebook and Twitter offer great ways to connect with students, parents, and even staff, but they present unique privacy challenges. How can you best use the tools to connect while avoiding the pitfalls? Come to this session to hear what other schools are doing, and their challenges and opportunities in the world of social media.


Presenter: Linda Romano (Complimentary Registration)
Director of Media Services
Adelphi University
1 South Avenue
Garden City, NY 11530
Phone: 516-877-3711
Fax: 516-877-3463
Email: .(JavaScript must be enabled to view this email address)
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Format: Single Session (1 hour 15 minutes)
Time preference: Third Session 2:15 pm - 3:15 pm
Submitted by: Linda Romano, Phone: 516-877-3711, Email: .(JavaScript must be enabled to view this email address)
Submitted on: Sep 26, 2011

Registrar’s Round Table

This session, conducted as a panel, will be an opportunity to share with others and exchange ideas about current issues in the Registrar's Office. Many of us are facing similar issues regarding financial cutbacks and staffing, software migration and upgrades, policy changes, new programs and increased reporting. Join us to share strategies and solutions. Bring your questions and some answers. If you wish to email questions in advance, please do so. (.(JavaScript must be enabled to view this email address))


Presenter/Convener: Cynthia Brennan (Complimentary Registration)
Registrar
Ramapo College of New Jersey
505 Ramapo Valley Road
Mahwah, N.J. 07430
Phone: 201-684-7695
Fax: 201-684-7956
Email: .(JavaScript must be enabled to view this email address)
Presenter: Alan J. Sims Registrar
University of the Sciences
600 South 43rd Street
Philadelphia, PA 19104
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Format: Single Session (1 hour 15 minutes)
Time preference: Second Session 10:45 am - 11:50 pm
Submitted by: Cynthia Brennan, Phone: 201-684-7695, Email: .(JavaScript must be enabled to view this email address)
Submitted on: Sep 26, 2011

Parents as Partners

Working with the Helicopter Parent: This workshop will explore ways we can address the needs of parents and still provide their son/daughter the independence they need to succeed as adults.


Presenter: Della M. Hudson (Complimentary Registration)
Associate Dean of Student Affairs
Adelphi University
1 South Avenue
Garden City, NY 11530
Phone: 516-877-3661
Fax: none
Email: .(JavaScript must be enabled to view this email address)
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Format: Single Session (1 hour 15 minutes)
Time preference: First Session 9:30 am - 10:35 am
Submitted by: Della M. Hudson, Phone: 516-877-3661, Email: .(JavaScript must be enabled to view this email address)
Submitted on: Sep 26, 2011

Making The Internet and Your Database Work For You

Registrar's Offices all across the country are under pressure to perform with high levels of efficiency while trying to meet the growing expectations of students. One way of working more efficiently is utilizing the tools at your disposal such as the internet and student databases in order to execute various processes rather than performing them manually. Because of the unique characteristics of today?s students and their close association with technology, Registrars are in position to successfully meet the demands of their students. This presentation will illustrate practical opportunities in which Registrar professionals at graduate and undergraduate institutions can utilize the internet and databases to get the job done more efficiently in areas such as web forms, diploma processing, commencement application and file imaging, while simultaneously saving both time and resources (costs) and meeting student?s expectations. You will also receive tips on how to effectively collaborate with one of the most important group of people??.your IT Department. After all, a strong relationship with your IT department will ultimately give you the opportunity to make the internet and your database successfully work for you.


Presenter: Ray Grant
Assistant Registrar
New York Law School
57 Worth Street
New York, NY 10013
Phone: 212-431-2303
Fax: 212-343-2137
Email: .(JavaScript must be enabled to view this email address)
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Format: Single Session (1 hour 15 minutes)
Time preference: First Session 9:30 am - 10:35 am
Equipment: Podium
Submitted by: Ray Grant, Phone: 212-431-2303, Email: .(JavaScript must be enabled to view this email address)
Submitted on: Sep 26, 2011

Hot Topics for Small College Registrars

Registrars regardless of the institutions they work in face similar problems. Working in a small college environment you have the added issues of limited resources, reductions in staff, budgetary constraints.Come join us for this very popular session. Bring your ideas, best practices, and trials. Come and learn from your colleagues how they deal with many of the same problems we all face.


Presenter: Chester N. Barkan (Complimentary Registration)
Registrar
DeVry College of New York
180 Madison Avenue
New York, NY 10016
Phone: 212-312-4386
Fax: 212-312-4669
Email: .(JavaScript must be enabled to view this email address)
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Format: Single Session (1 hour 15 minutes)
Time preference: First Session 9:30 am - 10:35 am
Submitted by: Chester Barkan, Phone: 212-312-4386, Email: .(JavaScript must be enabled to view this email address)
Submitted on: Sep 26, 2011

Faculty Engagment: From Admissions to Advisement

As each institution differs in policies and procedures, we share the same concerns in egaging "the faculty" to best serve our students. This session will discuss how to encourge faculty to "buy-in" to our respective initiatives and philosophies to obtain optimal results for students.


Presenter: Alison L. Maysilles (Complimentary Registration)
Transfer Evaluator, Transfer Resource Center
New Jersey City University
2039 Kennedy Blvd.
Jersey City, NJ 07305
Phone: 201-200-3418
Fax: 201-200-3229
Email: .(JavaScript must be enabled to view this email address)
Presenter: Tamara Tertulien Supervisor, Transfer Resource Center
New Jersey City University
2039 Kennedy Blvd.
Jersey City, NJ 07305
Phone: 201-200-3123
Fax: 201-200-3298
Email: .(JavaScript must be enabled to view this email address)

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Format: Single Session (1 hour 15 minutes)
Time preference: Second Session 10:45 am - 11:50 pm
Equipment: If possible, we'd like to have poster-sized (sticky) post-it paper
Submitted by: Alison Maysilles, Phone: 201-200-3418, Email: .(JavaScript must be enabled to view this email address)
Submitted on: Sep 26, 2011

FERPA: WHAT TROUBLES YOU?

Bring your questions or better yet, your horror stories and we will discuss them. If you would like to share a story or a question without disclosing your or your institution's identity send the story to Pinhas and he will respect your privacy (if you can believe that).


Presenter: Pinhas Friedenberg (Complimentary Registration)
Senior Associate Registrar
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Phone: 201-357-8642
Fax: _
Email: .(JavaScript must be enabled to view this email address)
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Format: Single Session (1 hour 15 minutes)
Time preference: Second Session 10:45 am - 11:50 pm
Submitted by: Pinhas Friedenberg, Phone: 201-357-8642, Email: .(JavaScript must be enabled to view this email address)
Submitted on: Sep 26, 2011

Effective Strategies for Working with First Year Students

The transition from High School to college can be one of the hardest times in a student's life. Students entering Freshman year often face a more challenging academic curriculum, increased family pressure, difficult social choices/situations and an increase in employment responsibilities. This workshop will discuss the student life and academic issues which lead to attrition as well as strategies to empower first year students to own their collegiate success. The early identification of "at-risk" students (beginning with acceptance), development of first year support systems and the importance of campus connectivity will also be covered.

Presenter: Joseph Weinstein (Complimentary Registration)
Albertus Magnus Counselor
Molloy College
1000 Hempstead Ave
Rockville Centre, NY 11571
Phone: 516-678-5000 ext. 6421
Fax: none
Email: .(JavaScript must be enabled to view this email address)
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Format: Single Session (1 hour 15 minutes)
Time preference: First Session 9:30 am - 10:35 am
Submitted by: Joseph Weinstein, Phone: 516-678-5000 ext. 6421, Email: .(JavaScript must be enabled to view this email address)
Submitted on: Sep 26, 2011

AACRAO’s Academic Records & Transcript Guide 2011 Edition

AACRAO recently updated this guide based on changes in technology, regulations, and social/cultural considerations. Join with one of the editors to consider what has changed and the challenges faced during the editing process.


Presenter/Convener: Susan E. Nelson (Complimentary Registration)
University Registrar
University of Medicine & Dentistry of New Jersey
65 Bergen Street, GA-72
Newark, NJ 07101
Phone: 973-972-5338
Fax: 973-972-8260
Email: .(JavaScript must be enabled to view this email address)
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Format: Single Session (1 hour 15 minutes)
Time preference: Third Session 2:15 pm - 3:15 pm
Submitted by: Susan E. Nelson, Phone: 973-972-5338, Email: .(JavaScript must be enabled to view this email address)
Submitted on: Sep 26, 2011