Dedicated to Professional Development

Current Conference


Nassau Community College - February 17 2016

1 Education Drive
Garden City
NY, 11530

Session briefs, click here for complete descriptions.

9:30 am - 10:45 am

Customer Service For The Frontline Employee [1A]
read more... Our presentation boils down to one very simple, philosophical question - Is customer service something that takes away from your job or is it part of your job? More specifically,...

Presenter Matt Townsend, Presenter Leslie Gerber

Admissions 101 [1B]
read more... Talk with your peers about the latest issues in the admissions world.

Presenter David Follick, Presenter Kristen Capezza

Mind Your Own Busyness: How Self-Imposed “Busy” Affects Us at Work and at Play [1C]
read more... “I’m so busy!” How many of us, when asked how we’re doing, have given (or been given) that seemingly canned response? Being busy has become a sickness with which we’re...

Presenter Helena Minerva

Scheduling 101 [1D]
read more... Come join us for an open forum on Scheduling. Bring your questions, concerns, frustrations and we will offer a forum for discussion, for seeking resolution, best practices or a...

Presenter Thomas Castiglione, Presenter Chester Barkan, Presenter Angelica Borrero

11:00 am - 12:15 pm

No Technology? No Problem [2A]
read more... Strategy to meet your enrollment goals with nothing more than pen and paper.

Presenter Michael DiBartolomeo

Some Thoughts on the Registrar Profession [2B]
read more... The Registrar "must be one of the chief educational officers of the institution." There are those in our profession who perceive that the role has been diminished in recent years....

Presenter Jeffrey Von Munkwitz-Smith

Collaboration: How You Can Create a More Inclusive Environment for Students with Disabilities [2C]
read more... Access for students with disabilities is everyone's responsibility, but sometimes it's difficult to know how that pertains to you. Have you ever wondered what makes a classroom...

Presenter Carlie Andrews

Going Digital – Rethinking Student Services through Technology [2D]
read more... Today’s Registrar’s office has to meet the challenges of maintaining accurate and updated records, collaborate with Academic/Administrative departments, and communicate...

Presenter Linda Bloom

2:00 pm - 3:15 pm

The Registrar’s Office - A Love Hate Relationship [3A]
read more... The Registrar's Office is a focal point for so much our students must do in order to navigate both policies and procedures of the college or university. I often hear tales of...

Presenter Chester N. Barkan, Presenter Thomas Castilgione

Chopped! [3B]
read more... Four teams of administrators, three scenarios, only one chance to win! The challenge: Create an unforgettable plan from the mystery items hidden in baskets before time runs out....

Presenter Darlene Benzenberg, Presenter Jonathan Gomez, Presenter David Pasquarella, Presenter Jamaal Johnson

Licensures: How to make a complex process simple [3C]
read more... Have you ever had questions about the procedure for a licensure? Do you ever feel overwhelmed with the amount of licensures that you have to process on a monthly basis? Well this...

Presenter Nigel Andrews

National Student Clearinghouse Townhall - navigating 150% enrollment reporting [3D]
read more... An open forum for school administrators to discuss challenges encountered with enrollment reporting through the National Student Clearinghouse. Bob Haushalter, Clearinghouse...

Presenter Robert Haushalter

Executive Committee and Steering Committee.